Privacy Policy - QuestMed

Privacy Policy – QuestMed

At QuestMed, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your information when you access or use the QuestMed Question Bank Platform, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following types of data:
  • Personal Information: Full name, email address, phone number, billing address, and other contact details.
  • Account Information: Login credentials, subscription details, progress data, and user activity.
  • Payment Details: Handled by third-party payment gateways; QuestMed does not store credit card details directly.
  • Usage Data: IP address, browser type, device information, and pages accessed.

We use your information to:
  • Provide and improve the Platform’s functionality.
  • Communicate important updates and respond to queries.
  • Monitor performance and personalize content.
  • Comply with legal obligations under UK law and protect QuestMed’s rights.

We implement reasonable technical and organizational safeguards to protect your data in accordance with UK GDPR and Data Protection Act 2018. However, no method of transmission over the internet is 100% secure. Users are responsible for maintaining the confidentiality of their login information.

We do not sell your personal data. We may share data with:
  • Trusted third-party service providers (e.g., payment gateways, analytics tools).
  • Legal authorities when required to comply with UK law.
  • Partners for academic research or development – only in aggregate or anonymized form.

The Platform may use cookies or similar technologies to enhance your experience and gather usage analytics, in compliance with UK cookie laws. You can manage cookie preferences in your browser settings.

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the right to:
  • Access and update your personal data.
  • Request deletion of your data (subject to legal retention obligations).
  • Withdraw consent to data processing.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Our Platform is not intended for children under 16. We do not knowingly collect personal data from minors without parental consent, in line with UK data protection laws.

If you access the Platform from outside the United Kingdom, your data may be transferred and stored in jurisdictions with different data protection laws. By using the Platform, you consent to such transfers, subject to UK GDPR adequacy regulations where applicable.

We may update this Privacy Policy periodically to reflect changes in UK law or our practices. Users will be notified of material changes. Continued use of the Platform indicates acceptance.

If you have any questions about this Privacy Policy or your data, please contact us at:
Email: info@questmeduk.com
Company: QuestMed UK
Jurisdiction: United Kingdom